The truth is that you take less risk ordering on-line than you do using your credit card at a restaurant or department store.
We use the latest in encryption technology, including Secure Servers which incorporate sophisticated encryption technology, and digital certificates.
Fashion Fabrics Club
possesses digital certificates from VeriSign, Inc. a leading third-party Certification Authority. Also known as Electronic Commerce Digital IDs,
these digital certificates are similar to a business license or a driver's license to authenticate identity on the Internet.
Digital ID's are then encrypted and used by companies involved in electronic commerce to ensure that they are communicating with a specific company or agency. Safer than mail and phone combined.
If you are not satisfied with your purchase, just send back the fabric in question,
uncut and unwashed, within 30 days of purchase and we will issue a refund or apply a credit towards a new order.
All fabrics marked as Bridal Fabrics, Home Decor fabrics (item numbers starting with SW), and all by the Bolt items returned are subject to a 25% restocking fee.
Our policy is to fill your order with any of the fabrics available.
If you want to be notified if something is sold out we will gladly do so. Be sure to give your phone number or your email address so that we can notify you.
You may tell us in the text box located on the bottom of the order form page to notify of any sold out's.
Please note if the fabrics being ordered are coordinates so we do not fill one without the other in case of a sold out fabric.
Tell us: "Call if anything is sold out".
Normally, expect delivery of your order within 10 business days of its receipt.
If you need quicker delivery please give us a call (toll free: 1-800-468-0602, local: 1-314-993-4919) for options or note in the
comments section of the online order form that you need a faster delivery and we will contact you with shipping options when your order is processed.
We ship our packages via various carriers including Fedex and the United States
Our goal is to have merchandise shipped out within 2-4 business days of order receipt.
Shipping time will vary depending on where you live. Our most recent records show
that shipping time will normally be 2 to 7 business days.
Please allow anywhere from 2-5 days extra for home décor, bridal fabrics, runway silks, minky, & notions as these come from different warehouses.
If you need your order quicker, we offer expedited
shipping. This option is only available for the contiguous 48 United States. Express
orders can be shipped out the business day after it is received in the office with
the exception of special order items. These orders can be shipped upon receipt of
We can ship the order of in stock items via Overnight Express or 2 Day Express.
The cost for this is a $5.00 fee plus the charge from Fed Ex which is calculated
once the order is placed and weighed. If you wish to be contacted with shipping
rates, please mention "call with express fees" in the comments section of
We can also upgrade the shipping to Fed Ex Ground for an additional $7.50 fee. This
is added to the standard shipping charges and will be shipped out the next business
day after it is received in our office. If you wish to upgrade the shipping to Ground
shipping, please mention "$7.50 Ground Shipping Upgrade" in the comments
section of your order.
Shipping costs are:
For the 48 contiguous U.S. states:
up to $25.00 - $6.95
$25.01 to $50 - $8.95
$50.01 to $100 - $11.95
$100.01 to $150 - $15.95
$150.01 to $200 - $19.95
$200.01 to $250 - $23.95
For each $50 increment above $250.01 add an additional $4.00
*appropriate sales tax will be added to all orders shipped within the state of Missouri.
Alaska, Hawaii, and United States Possessions Outside the 48 continental U.S. Please
add an additional $3.75/order.
If you would like orders shipped to an address different from your billing address,
please fill out the “SHIP TO A DIFFERENT ADDRESS” section on the order form.
We will ship to the following countries via the U.S. Post Office only:
Antigua and Barbuda, Aruba, Australia, Austria, Bahamas, Belgium, Bermuda, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong, Ireland, Israel, Italy, Japan, South Korea, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, and British Virgin Islands.
International orders are processed and charged at the time of purchase. We use Priority International Mail for International shipments. Shipping charges are applied and charged at the time of shipping. Rates are based on weight of the package and country that is being shipped to. This can not be determined until the order is cut and weighed. Rates seen on our Order Form are not rates charged for International Orders. Recipient is responsible for any customs or duty charges that may be due in a particular country.
Due to shipping restrictions on special order items, we are unable to process International Orders for Items sold by the Bolt or Home Decor Items (items beginning with SW). We do apologize for any inconvenience.
A flat $7.50 per order will be added to all international orders because of additional processing costs.
Fabrics with the following icon have swatches available to order:
order a swatch - only $2.50.
Swatches measure approximately 3" x 6"
On fabrics without the "order the swatch" icon, you may order as
little as the fabrics minimum quantity (in most cases 1/8 yard, others
1 yard) for samples.
We cannot send more than 5 samples per order. We do not offer any
other kind of sampling.
We will accept payments made by Personal Check, Money Order, MasterCard, Visa, & Discover. Orders being paid by personal check or Money Orders will have to be mailed in to our address. We do not accept Purchase Orders.
What information do we collect?
We collect information from you when you place an order or subscribe to our newsletter.
Any data we request that is not required will be specified as voluntary or optional.
When ordering or registering on our site, as appropriate, you may be asked to enter your
name, e-mail address, mailing address, phone number, or credit card information. You may,
however, visit our site anonymously.
below for information about cookies and how we use them.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience
(your information helps us to better respond to your individual needs)
- To improve our website
(we continually strive to improve our website offerings based on the information and
feedback we receive from you)
- To send periodic emails
(The email address you provide for order processing may be used to send you information
and updates pertaining to your order or request, in addition to receiving occasional
company news, updates, promotions, related product, or service information, etc.)
- Note: If at any time you would like to unsubscribe from receiving future emails, contact
- To administer a contest, promotion, survey, or other site feature.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal
information when you place an order or access your personal information.
These security measures include password protected directories and databases to safeguard
your information, SSL (Secure Sockets Layered) technology to ensure that your information is
fully encrypted and sent across the Internet securely or PCI Scanning to actively protect our
servers from hackers and other vulnerabilities.
We have the use of a secure server. All supplied sensitive/credit information is transmitted
via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only
accessed by those authorized with special access rights to our systems, and are required to
keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials,
etc.) will not be stored on our servers.
Yes (Cookies are small files that a site or its service provider transfers to your computers
hard drive through your Web browser (if you allow) that enables the sites or service providers
systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable
information. This does not include trusted third parties who assist us in operating our website,
conducting our business, or servicing you, so long as those parties agree to keep this
information confidential. We may also release your information when we believe release is
appropriate to comply with the law, enforce our site policies, or protect our or others' rights,
property, or safety. However, non-personally identifiable visitor information may be provided
to other parties for marketing, advertising, or other uses.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on
our website. These third party sites have separate and independent privacy policies. We
therefore have no responsibility or liability for the content and activities of these linked sites.
Nonetheless, we seek to protect the integrity of our site and welcome any feedback about
We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act
of 2003 by never sending out misleading information.
We pledge to you, our customer, that we have made a dedicated effort to bring our privacy
policy in line with the following important privacy laws and initiatives:
Federal Trade Commission Fair
Controlling the Assault of Non-Solicited Pornography and Marketing Act